Privacy Policy

At Emerge Mental Health, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage in our virtual psychotherapy services.

Personal Information

We may collect personal information that you voluntarily provide when you:

• Contact us through our website, email, or phone
• Schedule a consultation or therapy session
• Complete intake forms or assessments

Personal information may include:

• Name
• Contact information (email address, phone number)
• Payment details
• Health information relevant to treatment

Usage Data

We may collect non-personal information automatically when you visit our website, such as:

• IP address
• Browser type
• Pages visited
• Time and date of visit
• Referring website

We use your information to:

• Provide and manage psychotherapy services
• Schedule appointments and communicate with you
• Process payments for services
• Improve our website and services
• Comply with legal and regulatory requirements

All therapy sessions are confidential and adhere to HIPAA regulations. Information shared in therapy is kept private except in the following circumstances:

• Imminent risk of harm to yourself or others
• Suspected abuse or neglect of a child, elderly, or vulnerable adult
• Court orders or legal requirements

We implement industry-standard security measures to protect your personal information. However, please note that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

We may use third-party services (e.g., payment processors, telehealth platforms) to facilitate our services. These third parties have their own privacy policies and are responsible for the protection of your information as per their terms.

Our website may use cookies and similar tracking technologies to enhance user experience, analyze usage, and improve our services. You can modify your browser settings to decline cookies; however, this may affect your ability to use certain features of our website.

As a client or website user, you have the right to:

• Access and obtain a copy of your personal information
• Request corrections to inaccurate information
• Request the deletion of your information (subject to legal and ethical obligations)
• Withdraw consent for communication or data processing

Our services are intended for adults and teens. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of our website signifies your acceptance of these changes.

If you have questions or concerns about this Privacy Policy or our data practices, please contact Suzanne Webb at ‪(734) 386-0079‬ or at suzanne@emergementalhealth.com.